Do Your Patients Have Bragging Rights?

Copyright (c) 2007 A Marketing Connection-Trying different exercise regimens or vitamin
Do your clients know all that you do and have done?supplements
Are they proud and honored to have the privilege to-Being published in the paper or other publication
work with you? Or are you a run of the mill-Having a radio show
everyday doctor that treats them in a quick and-Being an expert at something
friendly manner, and then moves on to the next-Interesting hobbies that are a conversation starter
patient, not to be thought of again until their nextThe list can go on and on. Notice most of the ideas I
ailment?listed involve something besides doing your
When you share information about what is going onday-to-day work. Unless you are an author, writing a
with YOU with your patients, they not only get abook is not something we do on a daily basis. But
chance to know you, they get the opportunity towriting one is something you can share with your
learn about you and tell their friends.patients. Being a published author or speaker is
The truth is people like to brag.something you can talk to your patients about (you
People hire a coach - they brag about it to all theirdon't have to be bragging - they can do the bragging
friends. They hire a personal trainer, go on afor you). This makes them proud to be seeing you,
vacation, meet a movie star, they tell all their friendsbecause they see you as an esteemed person.
about it. They brag.There is a pediatric practice by my home and one of
And what happens when they brag?the pediatricians authored a book with several other
Not only are they able to start a conversation withdoctors. When I am talking with "the moms" about
their friends, but it is also creating a "want" in thewhich pediatrician we see there is inevitably one or
people they are bragging to. These people may sharetwo that see "the one in Louisville that wrote the
the story with more of their friends. These peoplebook". Even though I've heard the story several
may want to see you too.times, someone inevitably asks what the book is
There are a couple sides to this topic, so let's take aabout and where their practice is located.
look at this for a minute.You are helping your patients have things to talk
First and foremost, you need to and should be on aabout with their friends, and you are getting your
continual quest to learn and grow, not only as aname brought up in the conversation, which leads to
business person but as an individual as well. Thisreferrals.
statement could mean a variety of things to aIn order for this to happen you need to be doing
variety of people.something besides doing the day-to-day routine of
A few examples:your work. You need to go the extra mile and do
-Participating in a strong mastermind groupsomething out of the ordinary.
-Writing a bookBe creative, have fun, and most of all help your
-Speaking at conferencespatients out. Give them something to brag about --
-Winning at baseballyou.
-Taking karate lessons with your kids